Terms of Service

1. Your account

You need an account to use the dashboard. Give us accurate details, keep your password and API keys to yourself, and tell us straight away at [email protected] if you think someone else has used them.

You are responsible for what happens under your account and your workspace, including what your members and your API keys do. A workspace's admins decide who its members are and which apps each member and each key can see.

You must be at least 18 and able to enter a contract. One free workspace per person or company: opening workspaces to stay under a plan's limits is not allowed.

2. Acceptable use

Use Roasit to measure and improve the marketing of your own apps, and only within the law. Do not:

• send data you have no right to collect or share;
• send passwords, payment card numbers or sensitive personal data (about health, religion, sexual orientation and the like) in events or user ids;
• try to reach accounts, apps or data that are not yours, or test the service's security without our written permission;
• overload, disrupt or reverse-engineer the service, or get around its limits, its plan limits or its fraud filters;
• resell Roasit, or offer it as a service of your own, without an agreement with us;
• use it for spam, malware or ad fraud.

We may suspend an account that breaks these rules, with notice first where we reasonably can.

3. Your end users and their consent

Roasit measures the installs and in-app activity of the people who use your apps (your end users). You decide what is collected about them and you are responsible for collecting it lawfully. In particular you:

• tell your end users, in your app's privacy policy, that you use Roasit for attribution and measurement and which ad networks you send conversions to;
• obtain every consent the law or the app stores require, for example Apple's App Tracking Transparency permission before the advertising id is read, and consent under the GDPR and the ePrivacy rules where they apply;
• answer your end users' requests to see, delete or stop the use of their data (Roasit lets you find an end user and delete their data);
• send postbacks only to networks you are entitled to share the data with.

Our Privacy Policy describes how we process this data on your behalf.

4. Plans, billing and renewal

Roasit has a free plan and paid plans, listed at roasit.com/pricing. Every plan has every feature; plans differ in the attributed installs a month they cover.

Paid plans are billed in advance, monthly or yearly, in US dollars, through our payment processor, Stripe. Taxes are added where they apply, as shown at checkout.

A subscription renews automatically at the end of each period until you cancel it. We tell you at least 30 days before a price change takes effect for your plan.

A change of plan takes effect at once, and the difference is prorated. If you pass your plan's installs we keep collecting and attributing; on the free plan the month's figures may wait until you upgrade or the month ends, as the pricing page explains.

If a payment fails we try again and tell you; if it keeps failing, the workspace moves to the free plan.

5. Cancellation and refunds

You can cancel at any time from Billing in the dashboard. Your plan stays until the end of the period you have paid for and then does not renew.

We do not refund partial periods, unused installs or a plan changed down part way through a period, except where the law requires it.

6. Availability and changes to the service

We work to keep Roasit available and your data safe, but the service is provided as it is, and we do not promise that it will be uninterrupted or free of errors. We may carry out maintenance, and we may change, add or remove features; we tell you in advance before we take away something you use substantially.

Ad networks, app stores and other partners change their APIs and their terms. When they do, a connection may stop working until it can be adjusted.

7. Your data

You own the data you and your apps send to Roasit, and the reports made from it. We process it on your behalf and only to provide the service to you, as our Privacy Policy describes. We do not sell it and we do not use it to target ads.

You give us the rights we need to store, process, send (to the ad networks you connect, for example) and show your data for that purpose.

We may use aggregated figures about how the service is used, which identify neither you nor any end user, to run and improve Roasit.

You can export your data while your account is open. When you delete an app or close your account we delete its data, as the Privacy Policy describes.

8. Our service

Roasit's software, design and documentation belong to us or our licensors. We give you a limited, non-exclusive, non-transferable right to use them while your account is open and you follow these terms. We may use any feedback you give us freely.

9. Limitation of liability

As far as the law allows, neither of us is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill. Our total liability under these terms in any 12 months is limited to what you paid us in those 12 months, or 100 US dollars on the free plan.

Nothing in these terms limits a liability that the law does not allow to be limited, such as liability for fraud.

Attribution is a measurement, not a guarantee: the decisions about your campaigns and your spend are yours.

10. Termination

You can close your account at any time. We may suspend or close an account that breaks these terms or has an unpaid balance, or where the law requires it; where we reasonably can, we tell you first and give you time to put it right and to export your data.

When an account is closed, the right to use Roasit ends and its data is deleted as the Privacy Policy describes. The sections on your data, on liability and on governing law keep applying.

11. Changes to these terms

We may update these terms. We post the new version here with its date and, for a change that matters, tell each workspace's admins by email at least 30 days before it takes effect. If you go on using Roasit after that, the new terms apply; if you do not agree with them, you can cancel before they do.

12. Governing law and contact

These terms are governed by the laws of the State of Delaware, United States, and its courts decide any dispute, unless the law of your country gives you rights that cannot be taken away.

Questions about these terms: [email protected], or Bivex AI Inc., 8 The Green, Ste B, Dover, DE 19901, United States.